I spoke with a caucasian gentleman today who was complimenting me on how friendly and speedy I was in helping him. I smiled and said thank you as anyone would have before he began explaining about his trip to another office where he had to wait an extraordinarily long time. The kicker of the conversation was when he complained, "They didn't even care if I was black or white!"
I didn't bother to try to remind him about Civil Rights and Equal Opportunity and all those other little minor bits of our legislative history. I don't think he would have heard me.